Smart Macro Suggestions
for Zendesk

Tired of looking for that macro?
The Macro Suggestions app suggests the right macro based on the question itself.

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Find your macro right away

Using artificial intelligence the most appropriate macros are displayed on top. Or search to browse other macros.

Saves time
Easy to use
Gets smarter over time
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Coming soon in the Zendesk marketplace

The Macro Suggestions app will be available in the Zendesk Marketplace as of September 2020

Click and install
Get started immediately

You caught us before we're ready :)

We're working hard to put the finishing touches onto the Macro Suggestion app.
If you'd like us to send you a reminder as soon as it's available in the Zendesk Marketplace,
just put your email in below.

FAQ

Can I use all my existing macros?

The app will consider all active macros in your Zendesk. So it applies to macros you use today as well as macros you create in the future.

Will all macro actions apply?

Absolutely! Selecting a macro to be applied from the app will trigger all actions you have configured on that macro such as tags, type, priority, ...

What about pricing?

A free trial period of one month applies. A detailed pricing model shall be announced later.

How do the suggestions work?

The Macro Suggestions app applies a mix of artificial intelligence techniques in which the content of the question and macros are considered.